To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually it’s a bad ethernet cable or the cable is not plugged in properly to either the DVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

Can I Add Cameras Over the Security Network?

Yes. Cameras do not have to always be connected directly to the NVR to be tied into the network. You can use a switch on the network that connected to the same router as your NVR. This is true whether you have a 4 camera security system, an 8 camera security system, and a 16 camera security system. Please follow these steps to set this up:

1. Connect the camera to your router using an Ethernet cable. Also, use a 12v power supply to power the camera. You can find an AC adapter, 12V here, if, needed.
2. Once the camera is powered on and connected to the network, use our network search tool pick up the IP address. If you do not have the Search software, you can download it here (Make sure to disable any anti-virus or malware protection software before installation): 
3. Make sure the computer or laptop you are using is connected to the same network as the cameras and NVR.
4. Once the camera is on the network it should show up on the software. Make sure the IP address matches the network IP address of your network.

Log into the NVR and go to Camera>Camera Management, click on Manual Add, and enter the IP information for the camera. Use the default username: admin password: 123456

I Would Like a Doorbell Camera, but I Hear the Image Quality is Terrible. Are There Any Good Options?

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