To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually it’s a bad ethernet cable or the cable is not plugged in properly to either the DVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

How Do I Set up Remote Viewing for My Surveillance System?

Assuming you have the IP address of the NVR/DVR, there is a 4-step process to set up remote viewing. Learn more about remote view camera set-up here.

There Are So Many Choices. How Can I Determine What I Need for My Security Camera System?

Call us at 626-566-7550. We would be happy to help you customize the best ip security camera system for your unique situation.

Are There Any Cameras that Also Allow Me to Monitor the Audio as Well as the Video?

Yes, we have multiple solutions available to our clients. Here is our most popular audio camera.

Does the Surveillance System Come with All of the Wires, Switches, and Accessories I Need?

Yes. The kit comes with everything you need to install the system and begin recording immediately, including  any necessary wire, PoE switch, or AC 12v adapter required for the system to operate.