Please refer to the steps as per below to reset the password.
1. Click on the Menu button on the top left.
2. Click two times(2X) on the bottom left. Use the left button on the mouse for this.
(If you have a pattern click “Forgot My Pattern” on the bottom left of that screen to get to the login screen)
3. Send us the screenshot of the Serial No. and the date shown on monitor screen for a secure code.
4. Create and confirm the new password, must be 8-16 characters only.
Please refer to the attachments or simply click the link below to see the steps for a password reset.
If you need further support with the steps, please reply to this email and we will be glad to assist you further.