LaView Support
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I forgot the password for my system, how do I reset it?
1.Click on the Menu option to bring up the log in screen. Then use the mouse to double left click on the bottom left hand corner of the log in box. (Please note, there will not be a red square the...
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What resolution does this camera record at?
This camera record at 1080p @30fps.
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Does this camera support Two-Way Audio?
Yes, you can use the phone app to enable two-way audio and talk through your phone.
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How to Reset your LaView ONE PT camera
To access the PT camera’s Reset button, using your finger, gently adjust the lens to face directly up. Once the camera is facing upwards, it will expose a small cover for the MicroSD Card slot and...
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How do I format my HDD?
To format your HDD you'll need to go to the Main Menu>HDD>General. Once in the HDD menu, check mark the box to the left-hand side of the HDD information. Then click on "Format" or "Int" at the bott...
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Does the doorbell camera have night vision?
Yes, this camera has built in night vision sensors during low light conditions.
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Is this ONVIF compliant, to work with other manufacturers?
Yes, this camera is ONVIF compliant, but LaView cannot guarantee compatibility with other manufacturers.
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What is the viewing angle for this camera?
The doorbell camera has a viewing angle of 180º for a full view of your doorstep.
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I have some trees in my yard that are triggering my motion detection. How can I fix this?
You can setup areas for your motion recording within the camera’s configuration. Go to Configuration>Event>Basic Event>Area Settings. In that section, you’ll have a preview of the camera along with...
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How do I set up Email Notifications on my Camera?
These are the instructions for a Gmail account, to find the instructions for another service try searching for the SMTP settings for that email service. The set up should be very similar. First Log...