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LaView Support

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Latest activity by LaView Support
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    LaView Support created an article,

    How do I playback my recordings?

    To playback videos go to Main Menu>Playback>Normal. In that section choose your camera(s) on the right-hand side. Then double click any of the days on the calendar with either a dark blue or red on...

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    LaView Support created an article,

    I have everything plugged in, but all I see on my screen is “No Video”

    The system should automatically pick up cameras once they are connected and have power. Be sure to check the power source for the cameras. If the power is connected correctly there may not be enoug...

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    LaView Support created an article,

    My system keeps rebooting every few minutes. - LV-T93 units Only

    You’ll need to upgrade the systems firmware to fix this issue. Try to upgrade the firmware immediately after the system has restarted to avoid a potential reboot during the upgrade process. Please ...

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    LaView Support created an article,

    I'm having issues connecting my DVR to my phone.

    Possible Fixes: 1.Please go to Menu-Configuration-Network and under the General tab make sure enable DHCP is selected, if it is not enabled then select enable and apply. If you had to enable it, re...

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    LaView Support created an article,

    How do I find my system’s IP address?

    To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system i...

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    LaView Support created an article,

    Which mobile app do I need?

    -If you have DVR starting from LV-N52xxxx please download “LaView Patrol”    -If you have DVR starting from LV-N9xxxx, LV-D11xxxx, LV-D21xxx, or LV-T94xxxx, please download “LaView Net”    -If yo...

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    LaView Support created an article,

    How do I change the camera names on my system? - LV-D21xxxxx

    To change the camera names go to Main Menu>Camera>OSD. In that section, you can edit the “Camera Name” Option, please click apply at the bottom before selecting another camera at the top.

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    LaView Support created an article,

    I have some trees in my yard that are triggering my motion detection. How can I fix this? - LV-D21xxxxx

    You can setup areas for your motion recording within the camera’s configuration. Go to Main Menu>Camera>Motion. In that section, you’ll have a preview of one of the camera along with a red grid ove...

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    LaView Support created an article,

    I forgot the password for my system, how do I reset it? - LV-D21xxxxx

    Instructions: 1.Click on the Menu option to bring up the log in screen. Then use the mouse to double left click on the bottom left hand corner of the log in box.  (Please note, there will not be a ...

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    LaView Support created an article,

    How to I download videos off my DVR? - LV-D21xxxxx

    To download video footage you’ll need a flash drive inserted into one of the USB ports on the system. Then go to Main Menu>Export>Normal. Once in the exporting page, you’ll need to select the chann...